• Sales & Customer Service Skills

    Practical training solutions for sales and service professionals that deliver results

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Customer Service

Effective Communication for Service Desk Professionals

Improve communication, strengthen trust and build loyalty through delivering an even better level of customer service!

English for call centers & service centers

Business English training for call centers & service centers. Develop the language & skills you need to build satisfaction and loyalty.

Making the difference through customer service

Practical customer service training, challenging you to assess & improve your service approach with the world-class RATER model.

Sales

Interviewing skills for sales, marketing and business development professionals

Learn to uncover, understand & explore your client’s situation, needs & priorities.

Writing winning offers and proposals

Learn to write a powerful proposal that builds credibility, trust and wins business.

Selling across cultures

Practical sales training so your team deliver results globally.

Sales for Non-Sales People

Build a stronger sales mindset, and benefit from proven tips and practical to-dos for working with leads & clients.

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For more information about the full scope of training services we offer our clients