Problem solving and decision making

Interpersonal Skills Training

Methods and tools to make the process of analyzing problems and making decisions more effective.
Build a set of core communication skills to analyze and solve problems with others.
Practise various techniques to evaluate options and make decisions.

Problem solving and decision making

We all analyze problems and make decisions every day – and these skills are essential in all areas of business.  Strong problem solving and decision-making skills will benefit not just your company, your projects and your colleagues, but you personally. We’ll take a highly pragmatic approach, based on proven concepts, and together we will ensure that learning is transferred immediately to your workplace.

Your outcomes

  • Recognize the benefits of a systematic approach to analyzing problems
  • Learn and practise the skill of producing a problem statement
  • Work with a series of problem-analysis tools
  • Consider and applied the art of creativity as related to problem solving
  • Practise various techniques to evaluate options and make decisions
  • Address the barriers to effective implementation
  • Virtual Delivery

  • Modular Delivery

  • Face to face Delivery

Training content

  • Recognizing types of business problems
  • Understanding functions of the mind and their use in problem solving and decision making
  • Building a set of core communication skills to analyze and solve problems with others
  • Defining and clarifying the problem
  • Strengthening the analysis process
  • Generating and evaluating alternatives
  • Selecting the right decision-making tool
  • Planning around risks
  • Making things happen – implementing and controlling
  • Transferring training to the workplace
  • Customized for specific audience

  • Supported by guided learning / elearning

  • Adapt and intergrate in existing program

  • Flexible group size

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Are you responsible for organizing training and development solutions for individuals, teams, or your entire organization? Are you looking for ideas and options? Would you like to learn about what works, what doesn’t, what others are doing, and where to start? We have 25+ years’ experience in implementing B2B training solutions. Projects large and small, we’ve done it all, helping hundreds of organizations and thousands of employees succeed globally.

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