Coaching skills for leaders

Leadership & Management Skills Training

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Coaching skills for leaders

Today’s managers and leaders need a range of approaches to develop their teams and deliver results – and coaching is a core tool. Research shows that coaching can lead to increased engagement, productivity and results – so why wouldn’t you use it? Coaching skills for leaders shares proven approaches & tools and enables the mindset needed to coach effectively as a manager.

Your outcomes

  • Build a broader picture of how people grow and learn and how you as a leader play a pivotal role in enabling this
  • Better understand what motivates your colleagues
  • Embrace the GROW framework for coaching, mentoring and problem-solving
  • Practice the elements of the TOTAL system
  • Develop communication skills to support your coaching success
  • Robust methodology for leaders and managers when coaching performance

Training content

  • The role of the manager and leader in developing others
  • Applying motivation to performance coaching
  • Using the GROW framework daily when developing individuals and teams
  • Developing core communication skills for your coaching
  • Introducing TOTAL – a robust methodology for leaders and managers when coaching performance
    • Task related to behavioural goals (What does it look like?)
    • Observe behavioural metrics (How will we get there?)
    • Treat trouble related to achieving goals (What got in the way?)
    • Action plan solutions (What are you going to do about it?)
    • Lead to new commitments (What will you promise to do?)
  • Preparing to Coach – detailed action plan for transfer to workplace

What can you expect from Target Training?

Experiential training environment
Practical content customized to your reality and goals
Share experience, knowledge and best-practices
Pragmatic focus on what you do and how you do it
A trainer who cares about your progress
Enjoyable, safe, fun atmosphere
Lots of opportunity to practise during the session
Feedback from self, trainer and peers
Social learning
Interactive training with transfer to the workplace at the heart
An actionable transfer plan
Further learning resources

Multiple languages

Customized content

Flexible scheduling

Flexible format

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Managing conflict

Interpersonal Skills Training

Learn proven techniques for managing conflict in the workplace.
Develop strategies for dealing with conflicts before they arise.
Understand the 4 approaches to conflict and its resolution.
About this trainingRequest offer

Managing conflict

This highly practical workshop on managing conflict is suitable for all professionals seeking to recognize, manage and solve conflicts effectively. It equips you with strategies to help you recognize, manage and solve conflicts quickly and effectively so you can get back to focusing on your job. If you are working with other teams or departments, or if you manage people or projects where conflict can be an issue, this seminar is for you.

“Conflicts come from many sources. Asking the right questions in the right way to the right people will get you to the root cause of a conflict more quickly. The answer may be surprising and not always as it seems at first glance! We’ll practice these skills, plus how to deal with the conflict once we’ve found the root cause.”

James Culver

Your outcomes

  • Understand the nature of conflict and why it happens in the workplace
  • Recognize people’s needs and motivations in conflict situations
  • Develop strategies for dealing with conflicts before they arise
  • Learn how to create a safe environment for sharing information
  • Use a number of techniques for managing conflict
  • Practice essential communication skills for conflict resolution

  • Virtual Delivery

  • Modular Delivery

  • Face to face Delivery

Training content

What is conflict?
  • Understanding what conflict is and what it isn’t
  • Reviewing options for dealing with conflict
What do people want?
  • Understanding the 4 approaches to conflict and its resolution
  • Identifying your preferred conflict resolution style
  • Understanding the impact teams can have upon efforts to resolve conflict
Communication tools and techniques for handling conflict:
  • Listening effectively
  • Using self-reflecting language
  • Linking and building
  • Building accountability
  • Role-playing real situations to put new ideas into practice

  • Customized for specific audience

  • Supported by guided learning / elearning

  • Adapt and intergrate in existing program

  • Flexible group size

Contact us

For more information about this training

Your personal data is safe with us and you won’t be entered on any mailing lists if you submit this form.

Contact us for more information

Let’s talk training solutions!

Are you responsible for organizing training and development solutions for individuals, teams, or your entire organization? Are you looking for ideas and options? Would you like to learn about what works, what doesn’t, what others are doing, and where to start? We have 25+ years’ experience in implementing B2B training solutions. Projects large and small, we’ve done it all, helping hundreds of organizations and thousands of employees succeed globally.

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