Your outcomes

• Better understand what makes your employees perform
• Build trust, commitment and accountability to deliver results
• Improve your leadership effectiveness through solution-oriented communication
• Confidently implement the 70-20-10 approach to developing people
• Recognize and deal with typical problems and conflicts
• Practical tools for ensuring lasting change
• Transfer intention into action and implemented new skills on the job

Training content

• Changing your mindset – the benefits of delivering results through others
• Understanding what makes your employees perform and why they work
• Driving and developing performance through developing people
• Implementing the 70-20-10 model for yourself and others
• Placing the performance management cycle at the heart of the team
• Setting stretch objectives, tasking and delivering open and developmental feedback
• Building momentum (levers, communication and reinforcement)
• Dealing with expectations, indifference and resistance
• Influencing others to implement change
• Holding crucial conversations
• Managing high-potentials
• Dealing with poor performers
• Enabling personal responsibility for personal and professional development
• Securing lasting change – practical tools for ensuring changes stick