Your outcomes

• Build a broader picture of how people grow and learn and how you as a leader play a pivotal role in enabling this
• Better understand what motivates your colleagues
• Embrace the GROW framework for coaching, mentoring and problem-solving
• Practice the elements of the TOTAL system
• Develop communication skills to support your coaching success
• Robust methodology for leaders and managers when coaching performance

Training content

• The role of the manager and leader in developing others
• Applying motivation to performance coaching
• Using the GROW framework daily when developing individuals and teams
• Developing core communication skills for your coaching
• Introducing TOTAL – a robust methodology for leaders and managers when coaching performance
  • Task related to behavioural goals (What does it look like?)
  • Observe behavioural metrics (How will we get there?)
  • Treat trouble related to achieving goals (What got in the way?)
  • Action plan solutions (What are you going to do about it?)
  • Lead to new commitments (What will you promise to do?)
• Preparing to Coach – detailed action plan for transfer to workplace