Tips and tricks for delivering bad news from a famous baseball coach
Is it ever possible to give bad news in a good way?
Some would…
What comes first, the coffee or the meeting?
Dealing with different expectations in meetings
Have you ever…
The elements of effective teams
In order to be effective your team needs a number of…
Working with Chinese colleagues and suppliers
Yes is one of the most simple words to understand in the English…
Common contract language decoded
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I remember the first time I had to deal with…
Without boundaries – Why I believe the digital learning experience represents the future of L&D
I work for a leading global engineering company (one of the largest)…
3 communication problems faced in meetings and 9 facilitation strategies that will solve them
Even if you’re well organized, with a clear agenda and purpose,…
The basics of reader-oriented writing
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Good writing is more than perfect grammar or…
Storytelling in presentations
What makes a presentation memorable?
I think you'll agree…
Communicating across cultures – What’s in a name?
Communicating across cultures begins with the understanding…
3 questions to ask your existing training providers
I work in an organization where there’s really little rotation…
Improve your business English by yourself
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How can I improve my English when I'm not in…
Doing business successfully in Germany – from a German perspective
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I recently asked my German IT participants…
Quick and Easy Recipe for ‘Tasty’ Teleconferences
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Intercall is one of the world’s…
Authentic communication demystified
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Whatever your job, where ever you’re based,…
How do your training skills compare to Fred Flintstone and his car?
Wouldn’t it be easier just to walk, than to walk and carry…
The role of games in training sessions – serious business or seriously overrated?
Not convinced?
Here are some figures* which…
The importance of writing in plain English
Time is money
Time wasted equates to money lost. Think…
Social media: Love it or hate it, it’s here to stay!
The problem is that many of my participants don’t use social…
Key English language tips for before, during, and after your business lunch or dinner
Invitations
Since you will be in town Tuesday…
Writing numbers
Write out numbers smaller than ten
I’m taking three…
Not everyone’s a natural at small talk
"By failing to prepare you are preparing to fail." -…
Essential English phrases for purchasers
“I need to do my job in English more and more” said one of…