Practical advice on implementing the 70-20-10 model
The 70-20-10 model has proven to positively impact organisations in enhancing learning and development programs. Based on what we’ve seen our clients do, and what we’ve tried ourselves, here are some concrete and practical ways to begin implementing the 70-20-10 model in your organization.
What makes a great trainer?
We recently had the opportunity to ask a selection of managers what they think are the qualities of a great trainer. At the end of the session, they were pretty much in agreement. Their collated answers are summarized below.
Managing high performers – the Miles Davis way
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Miles Davis, time and time again, brought together some of the most talented musicians in their own right to work with him in his musical exploration. How did he do it? This article will explore the lessons of Miles Davis in the art of leading the best to be their best.
TED talks on motivation and leadership
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The negotiator’s dilemma
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Dealing with change
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Keep your meetings alive
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Giving feedback using the DESC model
Everybody understands that performance feedback should be…
8 questions about experiential training answered
Benjamin Franklin said “Tell me and I forget, teach me and I may remember, involve me and I learn”. Long before him, Aristotle said "For the things we have to learn before we can do them, we learn by doing them".
Apologizing via email – phrases
Every medium has a different impact, every person has different preferences on how they want to receive/give an apology. In the end, just remember, apologizing is going to make you seem human, regardless of the outcome.
Writing status updates: Tips and phrases
The key to any successful relationship – business or personal – is trust. Clear, transparent and timely communication helps to build this trust. I spend much of my time providing on-the-job training and support to a logistics client.
The best training course I have ever been on (or why wanting to be there made all the difference)
Most of my working life I have worked independently in or…
12 ways to regain control of your inbox and avoid an email tsunami
It’s your first morning back in the office. You’ve had…
What does Blended Learning really mean?
At the most basic level, blended learning could be that you set home work after a training intervention and follow up on it, BUT you can do much better than that! In this mobile age, there are literally hundreds of tools out there you can choose from.
Book review: How to win friends and influence people
I’m sure a number of you have either heard of, or read,…
When is praise an insult?
How praise gets delivered is also of importance to judgements of its sincerity. In some work cultures, being singled out for enthusiastic praise if front of a group would be gratifying to the person receiving it while cultures that use more restrained emotional styles might find expressive, public praise embarrassing and impersonal.
Requesting information when people don’t want to share it
So how did I learn to deal with the inevitable pushback I received? By learning from my colleagues, talking with stakeholders and a lot of trial and error I identified 5 key behaviors.
No man is an island – 10 great English expressions and lessons on Brexit
We don’t normally touch on politics here on the Target Training…
16 jargon-busting learning terms you need to be familiar with (if you work in L&D)
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Which Business English qualification…
Writing audit reports, the four-eyes principle, and the danger of “red pen mania”
When writing audit reports the “four-eyes principle” can…
The Naked Negotiator – and the one thing you must do when preparing for a negotiation
We all know the dream. You find yourself at school in your…
The three basic rules to capitalization
Speaking a language involves understanding, recognizing and successfully…