Training Business

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Meeting Agendas: 3 Key Elements

11. September 2013

Meeting agendas are optional, right? Business meetings can…

Updating your CV: Quick Tips

9. September 2013

Updating your CV You may not be looking for new opportunities…

Listening Skills: 10 Areas to Improve

6. September 2013

Listening effectively is not easy. How often do you find…

Parental Leave Questions for Human Resources

28. August 2013

What kind of parental leave questions in English can you expect…

Apology Emails: 3 Tools to Help

26. August 2013

A good apology email goes a long way when canceling an appointment. …

The RATER model in customer service – How do you RATE?

21. August 2013

All of us have “customers” of one sort or another. Whether…

Finance Emails: Quick Tips for Clarity

19. August 2013

Writing clear finance emails can be a challenge at times …

Achievement vs Ascription in Business

14. August 2013

What is meant by achievement vs ascription? I recently had…

Writing Meeting Minutes: 3 Ideas to Help

12. August 2013

3 Language tips on writing meeting minutes Writing meeting…

Getting to know what your employees want

7. August 2013

Do you know what your employees want? Most employees are hopeful…

Writing Request Emails: 3 Solutions to Help

5. August 2013

Writing request emails can be very tricky at times, especially…

Accounts Receivable: Improving Collection

22. Juli 2013

If you work in accounts receivable, then you know how difficult…

Change Management: 3 Tips on Dealing with Resistance

17. Juli 2013

Change management is something we all have to deal with on a…

Apologising in Business: Quick Tips

15. Juli 2013

In any language, apologising in business is one of the hardest…

Motivating People: Using Emails Within a Virtual Environment

10. Juli 2013

Motivating people isn't easy no matter what position you hold…

Writing Emails: 20 phrases for closing an email

8. Juli 2013

5 Kommentare

A common problem we hear is how writing emails in English…

Intercultural Training: Rethinking the Do’s and Dont’s

3. Juli 2013

Intercultural training seems to be more popular than ever. But…

Writing Emails: Giving Bad News

1. Juli 2013

When giving bad news in an email, it’s extremely important…

Time Management: 2 Simple Tips

26. Juni 2013

Time management does not come naturally to me. Managing my…

Open and Closed Questions: What’s the Difference?

24. Juni 2013

A question is a question, right? There really isn't a difference…

Doing Business Internationally: What JFK Can Teach Us

19. Juni 2013

2 Kommentare

June 26th marks the 50th anniversary of American President John…

Virtual Teams: The Importance of Saying Thank You in Emails

17. Juni 2013

1 Kommentar

When I was a kid I used to love Christmas and birthdays…

Remembering Names: Quick Tips

12. Juni 2013