Training Business

Willkommen in unserem Blog! Es enthält viele Tipps und Tricks, wie Sie Ihren globalen Erfolg sichern können.

A practical guide to storytelling in business

13. Juni 2024

People have always told stories and they are a vital part of…

How to Manage a Multi-Generational Workforce

17. April 2024

“We want to be a ‘cool’ company and attract younger people,…

The power of SCARF and how to make feedback work better, and feel better

3. April 2024

Most of us agree about the importance and benefits of feedback. Yet research suggests that feedback is still not being given often enough and when it is given it is not really doing what it is supposed to do; which is to help us improve.

What makes a great business English learner?

4. April 2023

Ninety percent of the time, when a participant tells me “I…

Presentation tips and resources

21. September 2022

A selection of previously published content and a few relevant downloads.

What will training look like in 2030? (survey)

17. März 2022

Our clients have trusted us to deliver practical training solutions…

What Is Unconscious Bias and Why Does It Matter?

27. Oktober 2021

Our unconscious thinking is responsible for 99% of the routine decisions we make. So clearly, engaging our conscious, reflective system is going to be a challenge.

9 Questions to Uncover Unconscious Bias

13. Oktober 2021

Unconscious bias is not something you can ‘teach’ someone about; the only way to understand it is to experience it. So, in our training programmes we typically start with brain teasers to get trainees engaged.

Adapting emails to different communication styles

24. September 2021

Business email today takes up a lot of employee time - up 2.6…

The CIA model: Control, Influence, Accept

15. September 2021

In this post, we'll explain the CIA model in more detail, and we'll explore each part of the model to identify ways to implement it.

Train the Trainer: Dealing with ‘difficult’ participants – Part 2

31. August 2021

Tips and advice for dealing with the most common ‘difficult’ behaviours of training participants. For a trainer, it’s useful to have a set of strategies to manage them in order to minimise their impact on the rest of the group.

Building trust in working relationships

25. August 2021

Here's how we helped a client break down trust into easier-to-understand elements by introducing them to the Trust Equation (TE).

Asking for help

14. Juni 2021

Research shows that not only is it untrue that asking for help makes you appear incompetent, but in some cases asking for help with a difficult task actually results in higher perceived competence.

Align roles and responsibilities in your team with RACI

31. März 2021

Team challenge 1: There is a new manager in a team who believes…

How you can turn saying no into a win-win situation with your customer

8. März 2021

There’s a lot to be said about saying no to customers. In this post, we’ll explore how you can turn saying no into a win-win situation with your customer.

How to develop internal trainers for virtual training delivery – Part 2

9. Februar 2021

In part 2 we'll answer the question: What are the elements of planning an effective virtual training session? At the end you will be able to download the template for your own use.

How to develop internal trainers for virtual training delivery – Part 1

21. Dezember 2020

Part 1 of this post is about the key facilitation skills for virtual training delivery, which we identified and worked on with our client's new virtual trainers.

How to help virtual teams deal with the real challenges they face

16. November 2020

Virtual teams have clear advantages, but they also come with a set of unique challenges; building trust and getting people to work together is just not the same in a virtual environment.

The power of storytelling in business: 5 lessons learned

29. September 2020

This post shares five lessons learned about storytelling in business.

How winning offers and proposals are written

13. August 2020

In this post we will explain exactly what ‘reader-oriented’ means and how to achieve it.

The Secret L&D Manager: Encouraging a learning culture when budgets are tight

5. August 2020

A Secret L&D Manager talks about the journey and the challenges of building and encouraging a learning culture in a large organization.

How to Meet Customer Expectations with the RATER Model

29. Juni 2020

In this post we will provide tips on how to put RATER into practice, based on real experience we’ve had working with clients.

The Secret L&D Manager: Building a learning culture in a global organization

13. Mai 2020

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This week’s Secret L&D manager talks about the journey and the challenges of building a learning culture in a large organization.

Seven Exercises for Overcoming Loneliness and Isolation when Working from Home

20. April 2020

In the 2020 State of Remote Work survey, respondents identified loneliness as their top struggle with working from home. Even among experienced home-workers, loneliness and isolation are challenges.