Zum Zeitpunkt der Erstellung dieses Blogs werden schätzungsweise 269 Milliarden Mails pro Tag verschickt. Sobald wir alle Spam-Mails (sagen wir 50%) entfernt haben, ist das immer noch eine Menge Kommunikation. Doch wie effektiv ist E-Mail als Kommunikationsmittel wirklich?
E-Mail ist nach wie vor eines der häufigsten Kommunikationskanäle in virtuellen Teams – und das kann durchaus zu Spannungen führen. Die proaktive Bewältigung potenzieller Probleme ist der Schlüssel zum erfolgreichen Start eines virtuellen Teams – deshalb diskutieren wir in unseren Präsenz- und Online-Seminaren mit virtuellen Teamleitern die Erwartungen. Natürlich kommt dabei die Kommunikation ins Spiel […]
Der Schritt zur virtuellen Präsentation ist für die meisten von uns nicht selbstverständlich. Einfach ausgedrückt: es fühlt sich seltsam an. Hier, die gute Nachricht. Die meisten der Grundprinzipien, die hinter einer effektiven Präsentation stehen, sind nach wie vor gültig.
Listening builds trust, strengthens relationships, and resolves conflicts. It’s fundamental in everything we do. In a HBR article „the discipline of listening“, Ram Charan shared what many of us already know: Not every manager is a great listener.
When we run seminars on influencing skills we typically start off by exploring a couple of fundamental questions – one of them being how do people feel about the idea of influencing others and being influenced?
“You’re too quiet”, “you need to be more involved in our meetings and discussions” and “people who matter are getting the wrong impression of you because you aren’t forward enough “. This is the feedback Sven…
When a department manager asks us to “test their employee’s business English” there are typically 2 reasons – they want to know if somebody is suitable for a specific job, or they are looking for evidence that somebody has improved their business English.
In today’s business world of cross-functional initiatives, matrix structures and virtual teams, the ability to influence others is becoming even more essential if you want to succeed. And no matter what your influencing style is, to effectively influence somebody you need to connect with them.
Es ist nicht ungewöhnlich Angst davor zu haben, öffentliche Reden zu halten. Sogar in der Geschäftswelt, wo Vorträge und Präsentationen einen Teil des Berufsalltages darstellen, ist diese Angst verbreitet. Man nimmt (fälschlicherweise) an, dass es jeder machen kann. Was soll man also tun, wenn man wegen einer Präsentation nervös wird? Ich habe hier zwei tolle […]
Präsentieren unter Druck. Versagensängste. Lampenfieber. Nennen Sie es, wie Sie wollen, aber die unglaubliche Nervosität, welche manche Leute befällt, sobald sie vor einem Publikum stehen müssen, ist echt. Und wenn Ihr Chef das Publikum ist, kann es tatsächlich Auswirkungen darauf haben, wie Sie die Präsentation durchführen. Es sei denn, Sie sind gut darauf vorbereitet. Ich […]
I’ve been involved in business English training since I left university, and over the years I’ve helped hundreds of executives, managers and experts improve their presentations in English. I’ve worked with confident presenters, nervous presenters,
This post keeps sharing the sharing. As trainers, we get to listen to and learn from our clients – and then you get to benefit from not only our knowledge and experience, but their’ s too!
One of the best things about being a trainer is that you get to meet a lot of people from diverse backgrounds. As trainers we get to listen to and learn from our clients – and we then get to share ideas, experiences and best practices with other clients.
In How to Have a Good Day, Caroline Webb shares findings from behavioural economics, psychology and neuroscience and then shows how you can build on big “scientific” ideas to transform the quality of your everyday life.
The 70-20-10 model has proven to positively impact organisations in enhancing learning and development programs. Based on what we’ve seen our clients do, and what we’ve tried ourselves, here are some concrete and practical ways to begin implementing the 70-20-10 model in your organization.
Everybody understands that performance feedback should be constructive, focused and to the point. Effective feedback can resolve conflicts, overcome problems and improve individual and team morale. It doesn’t really need mentioning that ineffective feedback often accomplishes the opposite. Or that if you are skilled at giving effective feedback, your team will be more motivated, which […]
The 7 dimensions of culture, and how does intercultural theory actually help you in business? Why is the contract often seen as the end to a negotiation to Germans yet viewed as part of the negotiation process in China? If you are presenting, where do you put your summary? Sounds obvious – but is it? […]
There’s a great English expression “When all you have is a hammer, everything looks like a nail”. I’ve found this to be a practical starting point when working with clients to build their intercultural competence. Why? Because not every problem comes back to cultural differences! So many other factors play a part in relationships. The […]
Doing business with another culture can be many things – exciting, intimidating, rewarding, challenging … and intercultural training should play a key role in helping your team to prepare to succeed globally. But what should you be asking for? And how can you evaluate the many many options out there? A recent coaching session showed […]
Cross cultural communication Pellegrino Riccardi Great to listen to, Pellegrino (an Italian/Brit living in Norway) explores how culture is shaped by preconceived perceptions and people see what they want to see. He argues that successfully working across cultures means that you have to accept that your assumptions are not necessarily the assumptions of others. Each […]
