When we run seminars on influencing skills we typically start off by exploring a couple of fundamental questions – one of them being how do people feel about the idea of influencing others and being influenced?
The move to delivering presentations virtually isn’t natural for most of us. Put simply, it feels weird. So here’s the good news. Most of the core principles behind what makes an effective presentation still apply.
“You’re too quiet”, “you need to be more involved in our meetings and discussions” and “people who matter are getting the wrong impression of you because you aren’t forward enough “. This is the feedback Sven…
At the time of writing this blog it’s estimated that 269 billion mails are sent a day. Once we’ve cut out all the spam (say 50%) that is still an awful lot of communication. But how effective is email as a communication tool really?
When a department manager asks us to “test their employee’s business English” there are typically 2 reasons – they want to know if somebody is suitable for a specific job, or they are looking for evidence that somebody has improved their business English.
In today’s business world of cross-functional initiatives, matrix structures and virtual teams, the ability to influence others is becoming even more essential if you want to succeed. And no matter what your influencing style is, to effectively influence somebody you need to connect with them.
I’ve been involved in business English training since I left university, and over the years I’ve helped hundreds of executives, managers and experts improve their presentations in English. I’ve worked with confident presenters, nervous presenters,
This post keeps sharing the sharing. As trainers, we get to listen to and learn from our clients – and then you get to benefit from not only our knowledge and experience, but their’ s too!
One of the best things about being a trainer is that you get to meet a lot of people from diverse backgrounds. As trainers we get to listen to and learn from our clients – and we then get to share ideas, experiences and best practices with other clients.
In How to Have a Good Day, Caroline Webb shares findings from behavioural economics, psychology and neuroscience and then shows how you can build on big “scientific” ideas to transform the quality of your everyday life.
The 70-20-10 model has proven to positively impact organisations in enhancing learning and development programs. Based on what we’ve seen our clients do, and what we’ve tried ourselves, here are some concrete and practical ways to begin implementing the 70-20-10 model in your organization.
Everybody understands that performance feedback should be constructive, focused and to the point. Effective feedback can resolve conflicts, overcome problems and improve individual and team morale. It doesn’t really need mentioning that ineffective feedback often accomplishes the opposite. Or that if you are skilled at giving effective feedback, your team will be more motivated, which […]
Email is still one of the most common communication channels within virtual teams – and it can cause friction. Proactively tackling potential problems is key to successfully launching a virtual team – so during our face-to-face and online seminars with virtual team leaders we discuss expectations. Naturally communication comes into this and time spent constructing […]
The 7 dimensions of culture, and how does intercultural theory actually help you in business? Why is the contract often seen as the end to a negotiation to Germans yet viewed as part of the negotiation process in China? If you are presenting, where do you put your summary? Sounds obvious – but is it? […]
There’s a great English expression “When all you have is a hammer, everything looks like a nail”. I’ve found this to be a practical starting point when working with clients to build their intercultural competence. Why? Because not every problem comes back to cultural differences! So many other factors play a part in relationships. The […]
Doing business with another culture can be many things – exciting, intimidating, rewarding, challenging … and intercultural training should play a key role in helping your team to prepare to succeed globally. But what should you be asking for? And how can you evaluate the many many options out there? A recent coaching session showed […]
Cross cultural communication Pellegrino Riccardi Great to listen to, Pellegrino (an Italian/Brit living in Norway) explores how culture is shaped by preconceived perceptions and people see what they want to see. He argues that successfully working across cultures means that you have to accept that your assumptions are not necessarily the assumptions of others. Each […]
It seems as though 2016 has only just started, but it’s February already! We know you’re really busy, so we thought we’d help out by reviewing 8 of the best management books from 2015 for you. If any of the summaries grab you, why not read the whole book? This (Target) eBook 1001 Meetings phrases […]
In order to be effective your team needs a number of key elements to be present. Elements such as clarity of purpose, shared awareness of roles and constructive communication. These elements are not difficult to achieve but they do take focus and effort. Take a moment and ask yourself two simple questions – How many […]
Free Download Whatever your job, where ever you’re based, whenever you interact with others – authentic communication counts. It could be in a meeting, teleconference, interview, presentation, conflict situation … Your ability to communicate authentically will have an impact on your success. And your company’s success. But what do we mean by authentic communication? And […]
